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Frequently Asked Questions (FAQs)

Get answers to some commonly asked questions relating to Internet marketing

What is Internet marketing?
Internet marketing refers to the use of any and all strategies available to promote your business. In most cases it involves driving targeted prospects to your website where they can perform the desired objective. These objectives will vary based upon the marketing strategy of your business, and might include the viewing of product information, requesting a quote, downloading a whitepaper, contacting you, purchasing product, or a host of other objectives.

It is the process of improving the volume and quality of traffic to a web site from search engines via "natural" ("organic" or "algorithmic") search results. Usually, the earlier a site is presented in the search results, or the higher it "ranks", the more searchers will visit that site. SEO can also target different kinds of search, including image search, local search, and industry-specific vertical search engines.

As a marketing strategy for increasing a site's relevance, SEO considers how search algorithms work and what people search for. SEO efforts may involve a site's coding, presentation, and structure, as well as fixing problems that could prevent search engine indexing programs from fully spidering a site. Other, more noticeable efforts may include adding unique content to a site, ensuring that content is easily indexed by search engine robots, and making the site more appealing to users.

Our approach will vary and is based upon a detailed needs analysis conducted at the beginning of the project. Components of our Internet marketing strategy might include keyword analysis, search engine optimization, public relations, competitive intelligence, pay-per-click advertising, e-mail marketing, inbound and link development.

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What is search engine marketing?
Search engine marketing lets search engines know that your website exists and shows them that it's well maintained and accepted by other sites that offer similar information, products or services. It helps to make sure your website shows up near the top of their search results.

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What is search engine optimization?
Search engine optimization adds code and text to your web pages that match what your customers are typing into search engines. It helps to make sure your website shows up near the top of search engine results in the correct categories.

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What is a search engine spider?
A web crawler (also known as a web spider or web robot) is a program or automated script which browses the World Wide Web in a methodical, automated manner. Other less frequently used names for web crawlers are ants, automatic indexers, bots, and worms. This process is called web crawling or spidering.

Many sites, in particular search engines, use spidering as a means of providing up-to-date data. Web crawlers are mainly used to create a copy of all the visited pages for later processing by a search engine that will index the downloaded pages to provide fast searches.

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What is a meta-tag and alt-tag?
Meta elements are HTML or XHTML elements used to provide structured metadata about a web page. Such elements must be placed as tags in the
head section of an HTML or XHTML document. Meta elements can be used to specify page description, keywords and any other metadata not provided through the other head elements and attributes.

Alternative text is the alt attribute used in HTML and XHTML documents to specify text that is to be rendered when the element to which it is applied cannot be rendered. In HTML, the attribute is required for the image (img) and area element types.

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What are search engine site maps?
A site map (or sitemap) is a graphical representation of the architecture of a web site. It can be either a document in any form used as a planning tool for web design, or a web page that lists the pages on a web site, typically organized in hierarchical fashion. This helps visitors and search engine bots find pages on the site.

While some developers argue that site index is a more appropriately used term to relay page function, web visitors are used to seeing each term and generally associate both as one and the same. However, a site index is often used to mean an A-Z index that provides access to particular content, while a site map provides a general top-down view of the overall site contents.

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What is pay-per-click advertising?
Pay per click (PPC) is an advertising model used on search engines, advertising networks, and content websites/blogs, where advertisers only pay when a user actually clicks on an ad to visit the advertiser's website. Advertisers bid on keywords they believe their target market would type in the search bar when they are looking for a product or service. When a user types a keyword query matching the advertiser's keyword list, or views a page with relevant content, the advertiser's ad may be shown.

These ads are called a "Sponsored link" or "sponsored ads" and appear next to, and sometimes, above the natural or organic results on search engine results pages, or anywhere a webmaster/blogger chooses on a content page. Pay per click ads may also appear on content network websites. In this case, ad networks such as Google AdSense and Yahoo! Publisher Network attempt to provide ads that are relevant to the content of the page where they appear, and no search function is involved.

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What is email marketing?
Email marketing is a form of direct marketing which uses electronic mail as a means of communicating commercial or fundraising messages to an audience. In its broadest sense, every email sent to a potential or current customer could be considered email marketing. However, the term is usually used to refer to:

  • Sending emails with the purpose of enhancing the relationship of a merchant with its current or old customers and to encourage customer loyalty and repeat business.
  • Sending emails with the purpose of acquiring new customers or convincing old customers to buy something immediately.
  • Adding advertisements in emails sent by other companies to their customers.
  • Emails that are being sent on the Internet

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What if I don't have an email list to get started?
We can help you begin building one immediately. First, just putting the opt-in page on your Web site will start your list. Also, we use trusted email list vendors who rent and broadcast your email, which is a good way to get started with an offer to begin building a list.

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What is link-building?
Building link popularity includes reciprocal links, link exchange, one-way links, and hyperlinks. Link popularity assumes that not all incoming links are equal, as an inbound link from a major directory carries more weight than an inbound link from an obscure personal home page. In other words, the quality of incoming links counts more than sheer numbers of them.

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What is affiliate marketing?
Affiliate marketing is a method of promoting web businesses (merchants/advertisers) in which an affiliate (publisher) is rewarded for every visitor, subscriber, customer, and/or sale provided through his/her efforts. It basically uses one site to drive traffic to another, and is the stepchild of online marketing.

Affiliate marketing is also the name of the industry where a number of different types of companies and individuals are performing this form of internet marketing, including affiliate networks, affiliate management companies and in-house affiliate managers, specialized 3rd party vendors and various types of affiliates/publishers who utilize a number of different methods to advertise the products and services of their merchant/advertiser partners.

Affiliate marketing overlaps with other internet marketing methods to some degree, because affiliates are using the same methods as most of the merchants themselves do. Those methods include organic search engine optimization, paid search engine marketing, email marketing and to some degree display advertising.

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What is social media / social Internet marketing?
Social media is anything that uses the internet to facilitate conversations. Social Media is the democratization of information, transforming people from content readers into content publishers. It is the shift from a broadcast mechanism to a many-to-many model, rooted in conversations between authors, people, and peers.

Social media uses the “wisdom of crowds” to connect information in a collaborative manner. Social media can take many different forms, including Internet forums, message boards, weblogs,wikis, podcasts,pictures, and video. Technologies such as blogs, picture-sharing, vlogs, wall-postings, email, instant messaging, music-sharing, group creation, and voice over IP, to name a few. Examples of social media applications are Google (reference, social networking), Wikipedia (reference), MySpace (social networking), Facebook(social networking), Last.fm (personal music), YouTube (social networking and video sharing), Second Life (virtual reality), and Flickr (photo sharing).

Social Media is a term that is used for a broad spectrum of topics, and has several different connotations, however in the context of internet marketing, Social Media refers to a collective group of web properties that are primarily driven by the users. For example, blogs, discussion boards, v-logs, video sharing sites and dating sites. Social Media Optimization (SMO) is the process of trying to get one's content more widely distributed across multiple Social Media networks.

What is a Webinar?
Web conferencing is used to conduct live meetings or presentations over the Internet. In the early years of the Internet, the terms "web conferencing" and "computer conferencing" were often used to refer to group discussions conducted within a message board (via posted text messages) therefore not live, but the term has evolved to refer specifically to "live" or "synchronous" meetings, while the posted message variety of discussion is called a "forum", "message board", or "bulletin board".

What is viral marketing?
Viral marketing and viral advertising refer to marketing techniques that use pre-existing social networks to produce increases in brand awareness, through self-replicating viral processes, analogous to the spread of pathological and computer viruses. It can be word-of-mouth delivered or enhanced by the network effects of the Internet. Viral marketing is a marketing phenomenon that facilitates and encourages people to pass along a marketing message voluntarily.Viral promotions may take the form of funny video clips, interactive Flash games, advergames, images, or even text messages.

What is a blog?
A blog (web log) is a website where entries are written in chronological order and commonly displayed in reverse chronological order. "Blog" can also be used as a verb, meaning to maintain or add content to a blog. Many blogs provide commentary or news on a particular subject; others function as more personal online diaries. A typical blog combines text, images, and links to other blogs, web pages, and other media related to its topic. The ability for readers to leave comments in an interactive format is an important part of many blogs.

What is RSS / an RSS feed?
RSS (Really Simple Syndication) is a family of Web feed formats used to publish frequently updated content such as blog entries, news headlines or podcasts. An RSS document, which is called a "feed," "web feed," or "channel," contains either a summary of content from an associated web site or the full text. RSS makes it possible for people to keep up with their favorite web sites in an automated manner that's easier than checking them manually.

A web feed is a data format used for providing users with frequently updated content. Content distributors syndicate a web feed, thereby allowing users to subscribe to it. Making a collection of web feeds accessible in one spot is known as aggregation, which is performed by an Internet aggregator. A web feed is also sometimes referred to as a syndicated feed.

What sort of web analytics do you offer?
Web analytics
is the study of the behavior of website visitors. In a commercial context, web analytics especially refers to the use of data collected from a web site to determine which aspects of the website work towards the business objectives; for example, which landing pages encourage people to make a purchase.

Data collected almost always includes web traffic reports. It may also include e-mail response rates, direct mail campaign data, sales and lead information, user performance data such as click heat mapping, or other custom metrics as needed. This data is typically compared against key performance indicators for performance, and used to improve a web site or marketing campaign's audience response.

We analyze your website's performance and give you a report that includes guidelines to improve its ranking.

How many search engines will you submit our website to?
We'll submit your website's URL, optimized title and detailed description to Google, Yahoo!, MSN and DMOZ. This will cover more than 90% of all U.S. search engine queries.

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Do you guarantee search engine placement?
No. The search engine algorithms are modified on a regular basis and the search engine sites control the rankings. We conform to best practices for getting your site optimized across multiple search engines. With that strategy, if a search engine changes its algorithms, your site will not suffer a dramatic loss in traffic because you put all of your marketing focus on one search engine. This strategy will also put your site in a good position as new search engines emerge.

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When can I expect to see results?
Once IMG's Internet marketing services are in place, you can expect to see a significant increase in your search engine ranking within 30-90 days.

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What kind of results can I expect to see?
The majority of our clients are listed within Google's top 20 results for their targeted industry keywords and key phrases. Results may vary depending upon your selected plan, the age of your website, the number of links to your website, and your industry.

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